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Notification of details regarding to your personal data

Subject      Notification of details regarding to your personal data

To               [Please specify customer’s name]

CP Axtra Public Company Limited (the “Company” or “we”) is duly aware of the importance of protecting your personal data and your rights as a data subject. Please be assured that we always respect your privacy rights and security of your personal data. We will properly protect the personal data under our responsibility in compliance with the Personal Data Protection Act B.E. 2562 (2019) (“PDPA”).

To enable you to continuously receive the greatest benefits of products and services from us, we have collected, processed and used your personal data under our responsibility prior to the effective date of the PDPA for the purpose of product and service development, marketing activities, customer contact and satisfaction survey. The details are set out as below.

Product, service and marketing development

  • To enable you to continuously receive any benefits and special offers from the Company, you will continuously receive information and offers regarding the Company’s products, services, discounts and other benefits which suit your needs via our communication channels including SMS, E-mail, post, Makro application, Makro website, Line application, Facebook and other electronic and online channels, and the Company will sometimes asses your purchasing behavior as well as your preferences and interests to develop sales and services specifically for you.

Customer Contact

  • The Company may contact you at the shop or via telephone for giving information and offering regarding the Company’s products, services and benefits which suit your needs.

Customer Satisfaction survey

  • The Company may contact and interview you for assessing how satisfied you are with the Company’s products and services to enable the Company to improve and develop products and services to be efficient and continuously suit your needs.

Please learn more details regarding the Company’s protection of personal data at our Privacy Policy at www.makro.co.th. If you have any inquiries or do not wish to receive any further benefits as stated above, please contact us to request for withdrawal of your consent for processing your personal data via www.makro.co.th on exercise your right under the PDPA topic or contact customer service counter at the branch or call center 02-067-9701, every Monday to Friday between 08.00-18.00 hours.

The Company would like to thank you for your trust in our services as always. and confirm that We will continuously provide our services to suit your satisfaction.

Yours sincerely,

CP Axtra Public Company Limited

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